We offer free shipping for all orders over Hong Kong Dollar $5000 worldwide.
Hong Kong shipping
Order to be dispatched in 1 - 3 business day for stock items. For pre-order items, please refer to the item page for specific production time.
Orders within Hong Kong are shipped via SF Express with tracking, delivery time approx 1-2 business day.
For orders under $2000 a flat rate of $30 for shipping will be charged. Once your item has been dispatched we will notify you via Shopline with your tracking number.
Please check your spam/junk mail folders for order confirmations and tracking information.
International shipping
Order to be dispatched in 1 - 3 business day for stock items. For pre-order items, please refer to the item page for specific production time.
Orders outside of Hong Kong are shipped via DHL Express or Hong Kong Post or FedEx (all with tracking on delivery), delivery time approx 7-14 days.
For orders under $5000 a flat rate of $300 for shipping will be charged. Once your item has been dispatched we will notify you via Shopline with your tracking number.
Please note, prices do not include overseas custom duties or taxes that you may incur. Duties and taxes are not determined by Cherie Jewels , they are determined by each country's governing border force.
Delivery time
Please note, any delivery time provided are estimates only and Cherie Jewels cannot be held accountable for late deliveries.
Please email info@cheriejewels.hk for any further information required.
Duties & Taxes
Prices do not include overseas custom duties or taxes that you may incur. Duties and taxes are not determined by Cherie Jewels , they are determined by each country's governing border force.
Insurance
Extra insurance can be added upon request with additional charges. Please contact info@cheriejewels.hk if you wish to have this added.
Incorrect address
Please provide Cherie Jewels with correct shipping/delivery information as we will not be held responsible for incorrectly entered addresses or an address that is not recognised.
We are unable to redirect orders after items have been dispatched and we cannot refund or replace items that are tracked as being delivered.
